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FAQ’s
FAQ’s which is short for Frequently Asked Questions is what we will be addressing on this page. We’ll try and answer the ones that we get asked most often by our readers and clients. If you have any further queries regarding our products and services that are not covered here, feel free to to send us an email using the Contact page and we’d be happy to answer them.
General Questions:
Q. Where are you located?
A. Michaelle is in Duluth, Minnesota, USA.
Henna is in New Delhi, India.
Annie is in Devon, UK.
Geert is in Brussels, Belgium.
Questions About Technology:
Q. On what platform are the online workshops, readings and consultations conducted?
A. All our online workshops are conducted on our official TeamSpeak 3 Voice Chat Server. The readings and consultations can be conducted via TeamSpeak 3 Client, GTalk or Skype depending on the preference of the client. TeamSpeak 3 also gives you the ability to record your reading for later reference.
Q. I am not comfortable with an online reading or consultation. Is there any other option available?
A. Most of our readings and consultations are also available via phone. However, the payment is to be made in advance, online. The cost of the call is borne by the client so make sure you consider any long distance charges that maybe applicable.
Q. Do I need any special hardware or software to participate in an online workshop?
A. In order to participate fully in all workshop areas and activities, you will need:
SOFTWARE:
- TeamSpeak 3 Client. You can download it here. Please refer to the TeamSpeak3 Setup Guide for information on how to download and install TeamSpeak 3 on your computer.
- A current Internet browser, version 6.0 or higher of Internet Explorer (version 5.0 for Mac users), version 7 or higher of Netscape Navigator, Mozilla Firefox, Google Chrome or Apple’s Safari (we do not recommend using AOL’s built-in browser or any other Internet Service Provider’s proprietary browser, as certain functions may be restricted). Because we regularly upgrade the site and add features, we recommend always using the most current browser version available for your system to make sure that you can take advantage of enhancements as they are made. If you need to upgrade your browser, go to your browser manufacturer’s website and click on the free download.
- The latest version of the Flash Player for your browser to view the video presentations available with some of the workshops. You can download it here.
- An email account to receive registration confirmations and other announcements.
- For your homework assignments, you can use any word processing software or text editor. You will compose your homework assignments offline and then either copy and paste them into an email or simply attach the file.
HARDWARE:
- Headphones or Speakers
- Microphone
Cancellations & Refunds:
We’re absolutely confident that you will enjoy and benefit from your online workshop experience, and your paid registration guarantees a place for you. However, if circumstances do force you to withdraw, the following refund policies apply:
If you cancel up to two business days prior to the start of the workshop, you are entitled to a full credit toward another workshop by the same facilitator (valid for six months) OR a full refund less a $50 administrative and cancellation fee.
No refunds will be given less than two business days prior to the start of the workshop.
Workshop credits must be applied to another workshop registration by the same facilitator within six months. Credits cannot be changed into refunds.
In order to cancel your registration, you must notify the workshop facilitator by phone or email (Contact Page); refund calculations will be based on the date/time the call or email is received. Your email message must include: your full name, name and date of the workshop class, and your return email address.
Failure to “attend” a workshop DOES NOT constitute official cancellation. Refunds take 4-6 weeks to process, and will only be given via the same form of payment you used when registering.
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Recent Comments
- Über Alchemy: Hi Adrian! I’m sorry the offer for the free readings expired a long time back but I do...»
- Über Alchemy: Sorry for the late reply, but it doesn’t. The version I have has English Instructions only.»
- brij: Hi Anne I attended your mediumship platform at Richmond Spiritual church last week and I was wondering...»
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About this site
Testimonials
Dear Henna,
I am just writing you to say “Thanks” for helping me deal with certain problem in my life through the use of flower remedies. My inner self has been calmer and happier since taking them. I would highly recommend them and you. Your gifts of listening and insight are truly a blessing to those who reach out to you.
— Diane Murphy, Massachusetts, U.S.A.
Accurate and Compassionate. I was amazed at the accuracy of Henna's predictions. I have consulted her several times regarding my relationships, education and career and she has been bang-on every time!!! She always leaves me feeling confident and more in control of my life situations. Try her readings once and I'm sure you will feel the same...
— Mohini, New Delhi, India.
I was invited by Annie to this place of sharing the heart that beats within us all. I do not speak for all as all speaks when we are ready to listen. A feeling of calm is what I can share, and from there we can all make choices creating from the creation of loving expansion we are. We are the shared breath that takes all forms of light. I release fear and doubt everyday and the return has gave me confindence in myself. If I can help in anyway. I am here. I work best when I am calm in my mind body and spirit and each let me know when they need some attention. I am perfectly imperfect asking and learning from each one of you and all that I see as the physical truth. It is much deeper and lighter than the tension we all put on ourselves to be perfect. Let perfect a direction for the afterlife. Lets live now and create good and happiness with in every physical breath. I share my breath with you and I have no fear you will use it wrong. You are perfectly imperfect. What a blessing to have help such as this wonderful site that has appeared from the physical hands of love. Lets turn up the lights so we all can see the party. Namaste Brothers and Sisters. A big hug from my physical body when we come together is my gift to you all when it is time. No rush, I dont want to miss anything important that comes in this physical world I have only remembered recently. It grows daily, and the only thing I think is true is it always will. My Will is my way, I love you all. Stay imperfectly perfectly You. Nathan ( your soul brother )
— Nathan Fussell , Brush Prairie, WA


