~ Charles Darwin
FAQ’s
FAQ’s which is short for Frequently Asked Questions is what we will be addressing on this page. We’ll try and answer the ones that we get asked most often by our readers and clients. If you have any further queries regarding our products and services that are not covered here, feel free to to send us an email using the Contact page and we’d be happy to answer them.
General Questions:
Q. Where are you located?
A. Michaelle is in Duluth, Minnesota, USA.
Henna is in New Delhi, India.
Annie is in Devon, UK.
Geert is in Brussels, Belgium.
Questions About Technology:
Q. On what platform are the online workshops, readings and consultations conducted?
A. All our online workshops are conducted on our official TeamSpeak 3 Voice Chat Server. The readings and consultations can be conducted via TeamSpeak 3 Client, GTalk or Skype depending on the preference of the client. TeamSpeak 3 also gives you the ability to record your reading for later reference.
Q. I am not comfortable with an online reading or consultation. Is there any other option available?
A. Most of our readings and consultations are also available via phone. However, the payment is to be made in advance, online. The cost of the call is borne by the client so make sure you consider any long distance charges that maybe applicable.
Q. Do I need any special hardware or software to participate in an online workshop?
A. In order to participate fully in all workshop areas and activities, you will need:
SOFTWARE:
- TeamSpeak 3 Client. You can download it here. Please refer to the TeamSpeak3 Setup Guide for information on how to download and install TeamSpeak 3 on your computer.
- A current Internet browser, version 6.0 or higher of Internet Explorer (version 5.0 for Mac users), version 7 or higher of Netscape Navigator, Mozilla Firefox, Google Chrome or Apple’s Safari (we do not recommend using AOL’s built-in browser or any other Internet Service Provider’s proprietary browser, as certain functions may be restricted). Because we regularly upgrade the site and add features, we recommend always using the most current browser version available for your system to make sure that you can take advantage of enhancements as they are made. If you need to upgrade your browser, go to your browser manufacturer’s website and click on the free download.
- The latest version of the Flash Player for your browser to view the video presentations available with some of the workshops. You can download it here.
- An email account to receive registration confirmations and other announcements.
- For your homework assignments, you can use any word processing software or text editor. You will compose your homework assignments offline and then either copy and paste them into an email or simply attach the file.
HARDWARE:
- Headphones or Speakers
- Microphone
Cancellations & Refunds:
We’re absolutely confident that you will enjoy and benefit from your online workshop experience, and your paid registration guarantees a place for you. However, if circumstances do force you to withdraw, the following refund policies apply:
If you cancel up to two business days prior to the start of the workshop, you are entitled to a full credit toward another workshop by the same facilitator (valid for six months) OR a full refund less a $50 administrative and cancellation fee.
No refunds will be given less than two business days prior to the start of the workshop.
Workshop credits must be applied to another workshop registration by the same facilitator within six months. Credits cannot be changed into refunds.
In order to cancel your registration, you must notify the workshop facilitator by phone or email (Contact Page); refund calculations will be based on the date/time the call or email is received. Your email message must include: your full name, name and date of the workshop class, and your return email address.
Failure to “attend” a workshop DOES NOT constitute official cancellation. Refunds take 4-6 weeks to process, and will only be given via the same form of payment you used when registering.
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Recent Comments
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About this site
Testimonials
Michaelle Douglas’ workshop - Games People Play - provides participants with invaluable tools and insights as to the negative dynamics people often play out in their lives in all types of relationships. Through this multifaceted and intelligently structured workshop, Michaelle helps participants understand and identify the roles people tend to take on in their various relationships, and how these archetypes are very often the root of much self sabotage, dissatisfaction, and failure. She is a gifted “natural intuitive”, and has an excellent understanding of the psychological, emotional, and spiritual aspects of the human psyche. The marriage of her intuition and knowledge make her an excellent teacher and life coach, who is both compassionate and inspiring. The tools and exercises she uses to identify and resolve issues that hold us back, are not only incredibly effective and enlightening, but can also become an invaluable addition to our mind-set to be used when faced with new challenges. It has been such a pleasure for me to learn from Michaelle, and I am truly grateful to have been able to benefit from the many insights and exercises she has so generously shared with me, all of which have only served to help transform my perception of things and the manner in which to tackle the challenges that continue to arise. I cannot recommend her enough, both as a workshop facilitator and life coach.
— Rosie, Los Angeles
I was invited by Annie to this place of sharing the heart that beats within us all. I do not speak for all as all speaks when we are ready to listen. A feeling of calm is what I can share, and from there we can all make choices creating from the creation of loving expansion we are. We are the shared breath that takes all forms of light. I release fear and doubt everyday and the return has gave me confindence in myself. If I can help in anyway. I am here. I work best when I am calm in my mind body and spirit and each let me know when they need some attention. I am perfectly imperfect asking and learning from each one of you and all that I see as the physical truth. It is much deeper and lighter than the tension we all put on ourselves to be perfect. Let perfect a direction for the afterlife. Lets live now and create good and happiness with in every physical breath. I share my breath with you and I have no fear you will use it wrong. You are perfectly imperfect. What a blessing to have help such as this wonderful site that has appeared from the physical hands of love. Lets turn up the lights so we all can see the party. Namaste Brothers and Sisters. A big hug from my physical body when we come together is my gift to you all when it is time. No rush, I dont want to miss anything important that comes in this physical world I have only remembered recently. It grows daily, and the only thing I think is true is it always will. My Will is my way, I love you all. Stay imperfectly perfectly You. Nathan ( your soul brother )
— Nathan Fussell , Brush Prairie, WA
The Mystic Window - A real stress-buster and healthy option!
I at 60 plus, consulted Ms. Henna Datta regarding tarot for taking timely precaution for correcting approach towards home/business pressures and flower remedies for synchronization of mind, body and soul for healthy living. Her readings and sound advise has not only helped me take better business decisions, they have brought apparent positive changes in my stress-free looks - being noticed by my friends and business associates with appreciation. I suggest this process to begin at 35 in the present circumstances for overall preservation.
— D.N., New Delhi, India.


